Inbound Agent - AI-Powered Lead Qualification with Product Usage Intelligence
Inbound Agent - AI-Powered Lead Qualification with Product Usage Intelligence This n8n workflow automatically qualifies and scores inbound leads by combining their product usage patterns with deep company intelligence. The workflow pulls new leads from your CRM, analyzes which API endpoints they've been testing, enriches them with firmographic data, and generates comprehensive qualification reports with personalized talking points—giving your sales team everything they need to prioritize and convert high-quality leads. DEMO Template Demo Credentials Required To use this workflow, set up the following credentials in your n8n environment: Salesforce Type:** OAuth2 or Username/Password Used for:** Pulling lead reports and creating follow-up tasks Alternative CRM options: HubSpot, Zoho, Pipedrive Get credentials at Salesforce Setup Databricks (or Analytics Platform) Type:** HTTP Request with Bearer Token Header:** Authorization Value:** Bearer YOUR_DATABRICKS_TOKEN Used for:** Querying product usage and API endpoint data Alternative options: Datadog, Mixpanel, Amplitude, custom data warehouse Explorium API Type:** Generic Header Auth Header:** Authorization Value:** Bearer YOUR_API_KEY Used for:** Business matching and firmographic enrichment Get your API key at Explorium Dashboard Explorium MCP Type:** HTTP Header Auth Used for:** Real-time company intelligence and supplemental research Connect to: https://mcp.explorium.ai/mcp Anthropic API Type:** API Key Used for:** AI-powered lead qualification and analysis Get your API key at Anthropic Console Go to Settings → Credentials, create these credentials, and assign them in the respective nodes before running the workflow. Workflow Overview Node 1: When clicking 'Execute workflow' Manual trigger that initiates the lead qualification process. Type:** Manual Trigger Purpose:** On-demand execution for testing or manual runs Alternative Trigger Options: Schedule Trigger:** Run automatically (hourly, daily, weekly) Webhook:** Trigger on CRM updates or new lead events CRM Trigger:** Real-time activation when leads are created Node 2: GET SF Report Pulls lead data from a pre-configured Salesforce report. Method:** GET Endpoint:** Salesforce Analytics Reports API Authentication:** Salesforce OAuth2 Returns: Raw Salesforce report data including: Lead contact information Company names Lead source and status Created dates Custom fields CRM Alternatives: This node can be replaced with HubSpot, Zoho, or any CRM's reporting API. Node 3: Extract Records Parses the Salesforce report structure and extracts individual lead records. Extraction Logic: Navigates report's factMap['T!T'].rows structure Maps data cells to named fields Node 4: Extract Tenant Names Prepares tenant identifiers for usage data queries. Purpose: Formats tenant names as SQL-compatible strings for the Databricks query Output: Comma-separated, quoted list: 'tenant1', 'tenant2', 'tenant3' Node 5: Query Databricks Queries your analytics platform to retrieve API usage data for each lead. Method:** POST Endpoint:** /api/2.0/sql/statements Authentication:** Bearer token in headers Warehouse ID:** Your Databricks cluster ID Platform Alternatives: Datadog:** Query logs via Logs API Mixpanel:** Event segmentation API Amplitude:** Behavioral cohorts API Custom Warehouse:** PostgreSQL, Snowflake, BigQuery queries Node 6: Split Out Splits the Databricks result array into individual items for processing. Field:** result.data_array Purpose:** Transform single response with multiple rows into separate items Node 7: Rename Keys Normalizes column names from database query to readable field names. Mapping: 0 → TenantNames 1 → endpoints 2 → endpointsNum Node 8: Extract Business Names Prepares company names for Explorium enrichment. Node 9: Loop Over Items Iterates through each company for individual enrichment. Node 10: Explorium API: Match Businesses Matches company names to Explorium's business entity database. Method:** POST Endpoint:** /v1/businesses/match Authentication:** Header Auth (Bearer token) Returns: business_id: Unique Explorium identifier matched_businesses: Array of potential matches Match confidence scores Node 11: Explorium API: Firmographics Enriches matched businesses with comprehensive company data. Method:** POST Endpoint:** /v1/businesses/firmographics/bulk_enrich Authentication:** Header Auth (Bearer token) Returns: Company name, website, description Industry categories (NAICS, SIC, LinkedIn) Size: employee count range, revenue range Location: headquarters address, city, region, country Company age and founding information Social profiles: LinkedIn, Twitter Logo and branding assets Node 12: Merge Combines API usage data with firmographic enrichment data. Node 13: Organize Data as Items Structures merged data into clean, standardized lead objects. Data Organization: Maps API usage by tenant name Maps enrichment data by company name Combines with original lead information Creates complete lead profile for analysis Node 14: Loop Over Items1 Iterates through each qualified lead for AI analysis. Batch Size:** 1 (analyzes leads individually) Purpose:** Generate personalized qualification reports Node 15: Get many accounts1 Fetches the associated Salesforce account for context. Resource:** Account Operation:** Get All Filter:** Match by company name Limit:** 1 record Purpose: Link lead qualification back to Salesforce account for task creation Node 16: AI Agent Analyzes each lead to generate comprehensive qualification reports. Input Data: Lead contact information API usage patterns (which endpoints tested) Firmographic data (company profile) Lead source and status Analysis Process: Evaluates lead quality based on usage, company fit, and signals Identifies which Explorium APIs the lead explored Assesses company size, industry, and potential value Detects quality signals (legitimate company email, active usage) and red flags Determines optimal sales approach and timing Connected to Explorium MCP for supplemental company research if needed Output: Structured qualification report with: Lead Score:** High Priority, Medium Priority, Low Priority, or Nurture Quick Summary:** Executive overview of lead potential API Usage Analysis:** Endpoints used, usage insights, potential use case Company Profile:** Overview, fit assessment, potential value Quality Signals:** Positive indicators and concerns Recommended Actions:** Next steps, timing, and approach Talking Points:** Personalized conversation starters based on actual API usage Node 18: Clean Outputs Formats the AI qualification report for Salesforce task creation. Node 19: Update Salesforce Records Creates follow-up tasks in Salesforce with qualification intelligence. Resource:** Task Operation:** Create Authentication:** Salesforce OAuth2 Alternative Output Options: HubSpot:** Create tasks or update deal stages Outreach/SalesLoft:** Add to sequences with custom messaging Slack:** Send qualification reports to sales channels Email:** Send reports to account owners Google Sheets:** Log qualified leads for tracking Workflow Flow Summary Trigger: Manual execution or scheduled run Pull Leads: Fetch new/updated leads from Salesforce report Extract: Parse lead records and tenant identifiers Query Usage: Retrieve API endpoint usage data from analytics platform Prepare: Format data for enrichment Match: Identify companies in Explorium database Enrich: Pull comprehensive firmographic data Merge: Combine usage patterns with company intelligence Organize: Structure complete lead profiles Analyze: AI evaluates each lead with quality scoring Format: Structure qualification reports for CRM Create Tasks: Automatically populate Salesforce with actionable intelligence This workflow eliminates manual lead research and qualification, automatically analyzing product engagement patterns alongside company fit to help sales teams prioritize and personalize their outreach to the highest-value inbound leads. Customization Options Flexible Triggers Replace the manual trigger with: Schedule:** Run hourly/daily to continuously qualify new leads Webhook:** Real-time qualification when leads are created CRM Trigger:** Activate on specific lead status changes Analytics Platform Integration The Databricks query can be adapted for: Datadog:** Query application logs and events Mixpanel:** Analyze user behavior and feature adoption Amplitude:** Track product engagement metrics Custom Databases:** PostgreSQL, MySQL, Snowflake, BigQuery CRM Flexibility Works with multiple CRMs: Salesforce:** Full integration (pull reports, create tasks) HubSpot:** Contact properties and deal updates Zoho:** Lead enrichment and task creation Pipedrive:** Deal qualification and activity creation Enrichment Depth Add more Explorium endpoints: Technographics:** Tech stack and product usage News & Events:** Recent company announcements Funding Data:** Investment rounds and financial events Hiring Signals:** Job postings and growth indicators Output Destinations Route qualification reports to: CRM Updates:** Salesforce, HubSpot (update lead scores/fields) Task Creation:** Any CRM task/activity system Team Notifications:** Slack, Microsoft Teams, Email Sales Tools:** Outreach, SalesLoft, Salesloft sequences Reporting:** Google Sheets, Data Studio dashboards AI Model Options Swap AI providers: Default: Anthropic Claude (Sonnet 4) Alternatives: OpenAI GPT-4, Google Gemini Setup Notes Salesforce Report Configuration: Create a report with required fields (name, email, company, tenant ID) and use its API endpoint Tenant Identification: Ensure your product usage data includes identifiers that link to CRM leads Usage Data Query: Customize the SQL query to match your database schema and table structure MCP Configuration: Explorium MCP requires Header Auth—configure credentials properly Lead Scoring Logic: Adjust AI system prompts to match your ideal customer profile and qualification criteria Task Assignment: Configure Salesforce task assignment rules or add logic to route to specific sales reps This workflow acts as an intelligent lead qualification system that combines behavioral signals (what they're testing) with firmographic fit (who they are) to give sales teams actionable intelligence for every inbound lead. An n8n automation workflow template by explorium.
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