This workflow automates the end-to-end analysis of WooCommerce product reviews, transforming raw customer feedback into…
This workflow automates the end-to-end analysis of WooCommerce product reviews, transforming raw customer feedback into actionable product and customer-care insights, and delivering them in a structured, visual, and shareable format. This workflow analyzes product review sentiment from WooCommerce using AI. It starts by retrieving reviews for a specified product via the WooCommerce. Each review then undergoes sentiment analysis using LangChain's Sentiment Analysis. The workflow aggregates sentiment data, creates a pie chart visualization via QuickChart, and compiles a comprehensive report using an AI Agent. The report includes executive summaries, quantitative data, qualitative analysis, product diagnostics, and operational recommendations. Finally, the AI-generated report is converted to HTML and emailed to a designated recipient for review by customer and product teams. Key Advantages 1. ✅ Full Automation of Review Analysis Eliminates manual work by automating data collection, sentiment analysis, reporting, visualization, and delivery in a single workflow. 2. ✅ Scalable and Reliable Batch processing ensures the workflow can handle dozens or hundreds of reviews without performance issues. 3. ✅ Action-Oriented Insights (Not Just Sentiment) Instead of stopping at sentiment scores, the workflow produces: Root-cause hypotheses Concrete improvement actions Prioritized recommendations (P0 / P1 / P2) Measurable KPIs 4. ✅ Combines Quantitative and Qualitative Analysis Merges hard metrics (averages, distributions, outliers) with qualitative insights (themes, risks, opportunities), giving a 360° view of customer feedback. 5. ✅ Visual + Narrative Output Stakeholders receive both: Visual sentiment charts** for quick understanding Structured written reports** for strategic decision-making 6. ✅ Ready for Product & Customer Care Teams The output format is tailored for non-technical teams: Clear language Masked personal data (GDPR-friendly) Immediate usability in meetings, emails, or documentation 7. ✅ Easily Extensible The workflow can be extended to: Run on a schedule Analyze multiple products Store results in a database or CRM Trigger alerts for negative sentiment spikes Ideal Use Cases Continuous monitoring of product sentiment Supporting product roadmap decisions Identifying customer pain points early Improving customer support response strategies Reporting customer voice to stakeholders automatically How it works Manual Trigger & Configuration The workflow starts manually and sets the target WooCommerce product ID and store URL. Data Retrieval from WooCommerce Fetches all reviews for the selected product via the WooCommerce REST API. Retrieves product details (name, description, categories) to enrich the analysis context. Batch Processing of Reviews Reviews are processed in batches to ensure scalability and reliability, even with a large number of reviews. AI-Powered Sentiment Analysis Each review is analyzed using an OpenAI-based sentiment analysis model. For every review, the workflow extracts: Sentiment category (Positive / Negative / Neutral) Strength (intensity) Confidence (reliability of the classification) Data Normalization & Aggregation Review text is cleaned and structured. Sentiment data is aggregated to compute overall distributions and metrics. Visual Sentiment Distribution A pie chart is dynamically generated via QuickChart to visually represent sentiment distribution. Advanced AI Insight Generation A specialized AI agent (“Product Insights Analyst”) transforms the raw and aggregated data into a professional, structured report, including: Executive summary Quantitative statistics Qualitative themes Product diagnosis Operational recommendations Product backlog ideas Next steps HTML Conversion & Delivery The report is converted into clean HTML. The final output is automatically sent via email to stakeholders (e.g. product or customer care teams). Set up steps Configure credentials: Set up WooCommerce API credentials in the HTTP Request node. Add OpenAI API credentials for both sentiment analysis and reporting. Configure Gmail OAuth2 credentials for sending the final email report. Set parameters: In the "Product ID" node, replace PRODUCT_ID and YOUR_WEBSITE with actual product ID and WooCommerce site URL. Update the recipient email address in the "Send a message" node. Optional adjustments: Modify the pie chart design in the "QuichChart" node if needed. Adjust the report structure or language in the "Product Insights Analyst" system prompt. Run the workflow: Click "Execute workflow" on the manual trigger to start the process. Monitor execution in n8n to ensure all nodes process correctly. Once configured, the workflow will automatically analyze product reviews, generate insights, and deliver a formatted report via email. 👉 Subscribe to my new YouTube channel. Here I’ll share videos and Shorts with practical tutorials and FREE templates for n8n. Need help customizing? Contact me for consulting and support or add me on Linkedin. An n8n automation workflow template by Davide Boizza.
Davide Boizza
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