Quick Overview
Quick Overview This workflow receives missed-appointment events via a webhook, validates and filters them, then sends a single rescheduling email through Gmail and returns a JSON acknowledgement to the caller. How it works Receives a POST webhook request containing appointment and contact details. Validates that event_id, contact.email, and appointment.id are present, then builds a rescheduling email message using the configured business name, booking URL, and subject. Blocks processing when the appointment status is not missed or when transactional_contact_allowed is false. Sends a plain-text rescheduling email to the contact via Gmail when the event is allowed. Returns a JSON webhook response confirming acceptance and indicating whether the event was blocked. Setup Configure the webhook URL in your CRM/scheduling system to send missed-appointment events to this workflow’s webhook path. Connect a Gmail credential and verify the sending mailbox used to deliver the rescheduling email. Update the business name, booking URL, and email subject used in the outgoing message. An n8n automation workflow template by Local Ops Kit.
Local Ops Kit
web
free
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