Gmail Customer Support Auto-Responder with Ollama LLM and Pinecone RAG
Gmail Customer Support Auto-Responder with Ollama LLM and Pinecone RAG Built by Setidure Technologies Automate intelligent, friendly replies to customer queries using AI, vector search, and Gmail — all without human effort. Overview This is a ready-to-deploy smart customer support automation template for businesses that want to reply to emails instantly and accurately with the warmth of a human agent. It uses Gmail, LangChain agents, Ollama-hosted LLMs, and Pinecone vector search to craft contextual, brand-aligned replies at scale. > Note: This template uses community nodes and requires a self-hosted n8n instance. What the Workflow Does 1. Triggers on Incoming Emails Uses Gmail Trigger node to listen for new messages Activates every minute to ensure fast responses 2. Classifies Email Intent A LangChain Text Classifier detects whether the email is a Customer Support query Non-relevant emails are skipped 3. Generates AI Response An AI Agent powered by Ollama generates the email reply Follows a predefined tone: "Mr. Aashit Sharma from Setidure Technologies" Written in a warm, human tone with natural phrasing 4. Retrieves FAQ-Based Knowledge Connects to Pinecone vector database for real-time FAQ retrieval Enhances responses with specific, accurate product or policy information 5. Labels Email in Gmail Automatically tags emails with labels like Handled or Auto-Replied for easy tracking 6. Sends Email Reply Sends the generated response back to the customer Includes personal sign-off and clean formatting Tech Stack Used Gmail Trigger & Send Nodes LangChain AI Agent & Classifier Ollama LLMs (e.g., phi4, llama3) Pinecone Vector Store Custom Prompts for Brand Persona Local Embeddings using Ollama Key Features Fully automated — no human action needed Local LLMs ensure data privacy Real-time answers powered by vector search Brand-personality aligned tone Organized inbox with Gmail labels Best For Startups scaling support with limited staff SaaS companies or e-commerce businesses Privacy-conscious enterprises using local LLMs Teams building branded auto-communication workflows Customization Tips Modify AI prompt to reflect your brand's voice and tone Expand classifier for more email categories Replace Gmail output with Slack, Notion, or your CRM Update Pinecone FAQ index to match evolving support content. An n8n automation workflow template by Aashit Sharma.
Aashit Sharma
web
paid
Others in the same category, ranked by how often they are opened.
