Automate Customer Support with Gmail, Google Sheets, ERP Data & GPT-4o AI

Description

🌐 AI Customer Support Assistant - Cloud Version What this workflow does: This AI-powered customer support automation processes incoming support requests via email or chat, analyzes them using AI, retrieves relevant context, and generates draft responses for support agents. Key Features: ✅ Multi-channel Input: Email & chat triggers ✅ AI-powered Analysis: Extracts sentiment, urgency, and key information ✅ Context Integration: Combines product manuals, ERP data, and support history ✅ Draft Response Generation: Creates professional responses in German ✅ Human-in-the-loop: Approval workflow before sending to customers Demo Instructions: Use the Chat interface to test with sample customer queries Or send test emails to trigger the email workflow Watch how AI analyzes and generates contextual responses. An n8n automation workflow template by AOE Agent Lab.

Community Metrics

Categories

• Automation
• AI

Tags

• n8n
• workflow
• google-sheets
• http-request
• google-drive
• gmail
• basic-llm-chain
• openai-chat-model
• information-extractor

Capabilities

• 7 nodes
• 778 views

Information