My Telegram bot provides specialized support through dedicated slash commands for different departments. Users can dire…
My Telegram bot provides specialized support through dedicated slash commands for different departments. Users can directly access the right support team using: /billing - For payment and invoice questions /tech-support - For technical assistance /return-policy - For returns and refunds Key Features: Command-based routing Direct department access via slash commands State management Tracks active conversations in PostgreSQL Knowledge base integration Pinecone vector stores for each department Auto-updating New Google Drive documents automatically populate the knowledge base Context-aware Maintains department choice. An n8n automation workflow template by moosa.
moosa
web
free
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