📝 Description
📝 Description This workflow helps automatically classify incoming emails using a combination of conditional logic and minimal AI-based classification. The system checks email content, performs sentiment analysis, uses OpenAI for categorization, and routes emails accordingly — with smart but efficient use of LLMs and AI Agents. ⚙️ How it works Trigger: An IMAP Email Trigger initiates the workflow upon receiving a new email. Code Block: Parses essential data from the email. Switch Node: Routes emails based on classification. LLM Chain: Processes specific email cases (e.g., inquiries or complaints). AI Agent (Minimal): Used only when other methods cannot determine intent. Email Responses: Sends tailored replies or routes to support/sales teams accordingly. Sentiment Analysis: Assists with tone evaluation for better response routing. 🧩 Set up steps Estimated setup time: 10–15 minutes You’ll need: An IMAP-compatible email account OpenAI or any compatible LLM provider Pinecone (optional, for vector memory) SMTP credentials for sending email Replace placeholder credentials in sticky notes before running. An n8n automation workflow template by ResilNext.
ResilNext
web
free
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